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Backorders
Pick
your preference on BACKORDERED
items
For orders that require
multiple shipments,
Items will not be
charged to your credit card until they are
shipped out.
Advance
Order
Items
do not apply to backorder policy.
Quotes
Let
us know when you need a large quantity of a
particular item, you may qualify for a higher
quantity discount then listed on our web site!
Or if you need something that's NOT on our web
pages, E-Mail us at onlyengines@traintrack.net
Errors
Your
order is important to us. Please notify us
promptly of any errors.
Prices
Prices are subject
to change. Errors on pricing will be ship at the
correct price.
Defective
Items
We accept defective
item returns within 2 weeks of date of delivery.
Will replace them with a new item or you can
return them to the manufacturer for replacement.
You must email us at onlyengines@traintrack.net.
to receive an Return Item Number All items must
be received back from you in the good condition.
You must pay return shipping and please insure
the package. For items that stop working after
the first 2 weeks are considered warranty work
and you must contact the manufacturer directly.
If you have any questions about our return
policy please feel free to email or call us at
813-719-6555 Mon-Fri 10:00am to 5:00pm
EST.
Limited
Run Engines
Not
responsible for Limited Run Engines, ship to us
short.
Extra
Discounts
Only applies to date discount was
placed on, to the expiration date. Extra
discount does not apply to advance ordered
items.
Lost
Shipment
Not
reponsable for lost shipment, customer must
place insurance on item, to get refund if
shipment is lost.
Under comments:
Wright down
Insurance
wanted
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